Last updated: 2026.
This policy explains how Canada Reserve (Hôtellerie Canada Reserve inc., “we”, “us”) handles personal information on canadareserve.com, in accordance with Canada’s PIPEDA, Québec’s Law 25 and CASL.
Information we collect
- Technical data: device type, browser, IP address and session information, collected automatically.
- Information you provide: when you send an enquiry — your name, email address and message.
- Cookies and local storage — see our Cookie Policy.
How we use it
Only to respond to enquiries, provide our hotel services and — with your consent — to measure site usage and marketing performance. Under Law 25 and CASL, analytics and marketing technologies run only after you opt in.
Consent
We rely on the consent you give through our cookie banner and enquiry forms. Marketing emails require your express consent and are never pre-ticked. You may withdraw consent at any time.
Sharing
We do not sell your personal information. We share it only with service providers who help us operate the site and, where you have consented, with analytics and advertising providers such as Google.
Your rights
Under PIPEDA and Law 25 you may request access to, correction or deletion of your personal information, withdraw consent, or ask about our practices. Contact our privacy officer at [email protected].
Retention & security
We keep personal information only as long as necessary and protect it with reasonable safeguards. If a breach creates a real risk of significant harm, we will notify the Commission d’accès à l’information, the Privacy Commissioner of Canada and affected individuals as required.
Governing law
This policy is governed by the laws of Québec and Canada.
Hôtellerie Canada Reserve inc. · 425 rue Saint-Vincent, Vieux-Montréal, QC H2Y 3A6 · [email protected]